General Conditions of Use IPTV-SMART-BOX


The following general conditions of sale govern all transactions established on the web catalog of Any order placed on this site assumes the customer’s unconditional and irrevocable acceptance of these conditions.

Article 1: Object

The present contract is a distance contract which aims to define the rights and obligations of the parties in connection with the sale of IPTV’s products, on the Internet, through our store.

Article 2 – Price

The prices of our products are indicated in Euro all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated.

Currency conversion is displayed in Euro when selecting products. All orders regardless of their origin are payable in Euros. reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of the validation of the order and subject to availability.

Article 3 – Orders

You can order:

Detail the chosen methods, for example:

  • On the Internet :
  • By email from Monday to Sunday 24/7.

Contractual informations are presented in English and will be confirmed at the time of validation of your order.

iptv-smart-box reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.

Article 4 – Validation of your order

Any order appearing on the website implies the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.

All data provided and the recorded confirmation will be worth proof of the transaction.

You declare to have perfect knowledge.

The order confirmation will be worth signing and acceptance of the operations carried out.

A summary of the information of your order and these General Conditions, will be communicated to you in PDF format via the e-mail address at your request

Article 5 – Payment

To pay for your order, you have to choose the payment method among those offered by at the level of the payment page.

In this case, the delivery of the transaction for debiting your account is made instantly with the delivery confirmation.

Your secure payments are made by Credit Card.

The Consumer guarantees iptv-smart-box that he has the necessary authorizations to use the payment method chosen by him, during the validation of the Order Form.

In case of payment by credit card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the issuer of the card between and its banking establishment ‘apply.

The fact of validating your order implies for you the obligation to pay the indicated price.

The flow of the card is made momentarily with the receipt of the order. In case of split deliveries, only the products shipped are debited.

Article 6 – Retraction

You have a withdrawal period of 48 hours from receipt of your order to exercise your right of withdrawal under valid conditions.

Example: The reason “insufficient internet speed will not be accepted”

Returns concerning tangible products are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are your responsibility.

In case of exercise of the right of retraction, iptv-smart-box will proceed to the refund of the sums paid, in a period of 5 working days following the notification of your request and via the same means of payment as that used during the order.

Article 7- Availability

Our products are offered as long as they are visible on the website and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers.

In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.

Article 8 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time that has been indicated.

In case of deliveries by a carrier, iptv-smart-box can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.

Article 9 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects. In case of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email: [email protected] within 48 hours of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions …). The shipping costs will be refunded on the basis of the price charged and the return costs will be refunded upon presentation of receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 – Archiving Proof

iptv-smart-box will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the Civil Code.

Article 11 – Force majeure is only liable for the performance of its obligations to the extent that no event of force majeure hinders them.